Connected stack
Northwind Labs
01
Keep devices, accounts, and networks in shape with a US team that acts fast.
02
Northwind Labs
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Vertex Forge
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Orion Harbor
US-BASED IT SUPPORT
IT Support On Standby
US-based IT help for small teams that need fast fixes, clean device setup, and steady network care. We handle helpdesk tickets, cloud accounts, and onsite work so your staff can keep moving.
Northwind Labs
Vertex Forge
Orion Harbor
Pinegate Co
Atlas Works
Cedarline Group
WHAT WE HANDLE
IT Work, Handled Fast
Fast answers for email, login, and app issues during the workday.
Helpdesk Support
Fast answers for email, login, and app issues during the workday.
Network Setup
Set up routers, Wi-Fi, switches, and office cabling the right way.
Device Provisioning
Get laptops, phones, and tablets ready before a new hire starts.
01
Cloud Account Care
Manage Microsoft 365 and Google Workspace accounts, access, and resets.
02
Basic Security
Add MFA, patch devices, and check backups to cut common risks.
03
Onsite Maintenance
Send a tech for installs, swaps, and fixes when remote help is not enough.
BUILT FOR TEAMS
Right Help For Each Team
Keep your team moving while we handle setup, tickets, and new device needs.
01
Helpdesk Support
Fast answers for email, login, and app issues during the workday.
02
Network Setup
Set up routers, Wi-Fi, switches, and office cabling the right way.
03
Device Provisioning
Get laptops, phones, and tablets ready before a new hire starts.
04
Cloud Account Care
Manage Microsoft 365 and Google Workspace accounts, access, and resets.
Use case 01
For Startup Founders
Keep your team moving while we handle setup, tickets, and new device needs.
Use case 02
For Office Managers
One place for laptops, Wi-Fi, accounts, and the small IT tasks that pile up.
Use case 03
For Growing Teams
Add support as you hire, open new desks, and bring more devices online.
15 min
average first reply
15 min
average first reply
24/5
remote support hours
1 day
new hire setup time
50+
devices per plan
PLANS AND PRICING
Simple Monthly Support
Up to 10 tickets Remote help during hours One device setup MFA and backup checks Monthly account review
up to 5 users
Starter
$99
Up to 10 tickets
Remote help during hours
One device setup
MFA and backup checks
Most popularPopular
Growth
$249
Up to 30 tickets
After-hours remote help
Three device rollouts
Microsoft 365 admin help
50+ users
Scale
Custom
Shared helpdesk inbox
Priority response queue
Unlimited device rollouts
Cloud admin and access
Proof
Teams Rely On Us
Verified
“They set up our laptops and logins in one day, and the office kept moving.”
Maya Torres
Ops Lead @ Harborlane
Verified
“They fixed our Wi-Fi, then cleaned up our cloud accounts before lunch.”
Jared Ellis
Founder @ Pinegate Studio
Verified
“We send tickets, get fast replies, and never have to guess who owns the fix.”
Nina Brooks
Office Manager @ Iron Cedar
Integrations
Slack
Keep devices, accounts, and networks in shape with a US team that acts fast.
Slack
Slack
Keep devices, accounts, and networks in shape with a US team that acts fast.
Jira
Jira
Keep devices, accounts, and networks in shape with a US team that acts fast.
Notion
Notion
Keep devices, accounts, and networks in shape with a US team that acts fast.
Zoom
Zoom
Keep devices, accounts, and networks in shape with a US team that acts fast.
The Map
The Map
Questions
Common Questions
Quick answers before visitors choose a product, service, or next step.
01Do you handle on-site fixes?+
Yes. We start remote, then send a tech on-site for installs, swaps, and office fixes when a hands-on visit is the right call.
02What hours can we reach you?+
We take requests Monday to Friday, 9 to 6, and Saturday, 10 to 3, for urgent work. Tickets stay queued after hours.
03Can you set up new hires?+
Yes. We set up laptops, email, MFA, and access so new staff can start on day one without waiting on IT.
04Do you manage cloud accounts?+
We manage Microsoft 365 and Google Workspace accounts, resets, sharing rules, and user access for each team.
05What security help do you give?+
We set MFA, patch devices, check backups, and help with phishing and login risk for small teams each month.
06Who do you work with?+
We work with startups and small firms that need steady help for a few users or a growing office across the US.
Get IT Tips
Get short tips on device setup, cloud accounts, and safe logins for small teams.